Helps you find customer feedback proactively that slips through the crack. Inspect time series data over multiple weeks or months - and find what customers...
Huuuuge reason model improvements #2 and Add A New Entity
Reasons are distilled voice of the customer. We have rolled out two major improvements to the reason detection and tagging model. The implication is that...
New and Improved Querybuilder
Launching new querybuilder experience. Add filters by searching over possible values. Smart defaults build the query in just a few clicks. Narrow down the...
Launching new Widgets with crisp UI to export data, change visualizations on the fly and drag-n-drop to rearrange widgets. Widgets can be added or removed...
Hugeee reason model improvements
Reasons are self-descriptive short summaries of the voice of customers in feedback. We have released a new model for reasons which has improved its recall...
Interpretability ❤️ Enterpret
We, at Enterpret, believe it is important for customers to be able to interpret why the model made the prediction. Along the same lines, we have launched a...
Feedback Alerts meet Email
Emails might just live forever. We have added email outbound to our growing list of integrations. Slice and dice Enterpret's taxonomy or on any user property...
When working on Enterpret, you would be using multiple analyses for a feature launch or for setting the roadmap for the next quarter. It was cumbersome to...