Enterpret Product Updates

Analytics Reporting

Anomaly Reports: Monitor the Voice of the Customer

This week we’re rolling out something we know you’re going to love: Anomaly Reports , using which you can get a weekly/monthly report of what is trending in...

July 26, 2022

Integrations Feedback Card Analytics answer the why behind the what

Interpretability in Feedback Cards

We, at Enterpret, value building trust with you and the predictions being made. Launching an improved layout of Feedback Cards with emphasis on the...

June 17, 2022

Reason Analytics Tracked Keyword

Crystalball 🔮

Helps you find customer feedback proactively that slips through the crack. Inspect time series data over multiple weeks or months - and find what customers...

May 17, 2022

Reason Tracked Keyword

Huuuuge reason model improvements #2 and Add A New Entity

Reasons are distilled voice of the customer. We have rolled out two major improvements to the reason detection and tagging model. The implication is that...

May 7, 2022

Analytics Reporting

New and Improved Querybuilder

Launching new querybuilder experience. Add filters by searching over possible values. Smart defaults build the query in just a few clicks. Narrow down the...

May 2, 2022

Analysis UX Overhaul

Launching new Widgets with crisp UI to export data, change visualizations on the fly and drag-n-drop to rearrange widgets. Widgets can be added or removed...

March 28, 2022

Hugeee reason model improvements

Reasons are self-descriptive short summaries of the voice of customers in feedback. We have released a new model for reasons which has improved its recall...

March 7, 2022

Integrations Feedback Card Reason Tracked Keyword

Interpretability ❤️ Enterpret

We, at Enterpret, believe it is important for customers to be able to interpret why the model made the prediction. Along the same lines, we have launched a...

February 15, 2022

Integrations Feedback Card Reporting

Feedback Alerts meet Email

Emails might just live forever. We have added email outbound to our growing list of integrations. Slice and dice Enterpret's taxonomy or on any user property...

February 3, 2022

Integrations Reason Analytics Reporting

Dashboards and reporting

When working on Enterpret, you would be using multiple analyses for a feature launch or for setting the roadmap for the next quarter. It was cumbersome to...

January 31, 2022