Salesforce -> Enterpret ✅
Our latest update unlocks the ability to bridge the feedback loop between customers, prospects, product, and sales teams. Easy one-click integration and...
Feedback ingestion through Email
Emails are an essential source of information for many companies as this is their primary source of feedback and queries. We are introducing a way for users...
Anomaly Reports: Monitor the Voice of the Customer
This week we’re rolling out something we know you’re going to love: Anomaly Reports , using which you can get a weekly/monthly report of what is trending in...
Integrations
Feedback Card
Analytics
answer the why behind the what
Interpretability in Feedback Cards
We, at Enterpret, value building trust with you and the predictions being made. Launching an improved layout of Feedback Cards with emphasis on the...
Reason
Analytics
Tracked Keyword
Helps you find customer feedback proactively that slips through the crack. Inspect time series data over multiple weeks or months - and find what customers...
Huuuuge reason model improvements #2 and Add A New Entity
Reasons are distilled voice of the customer. We have rolled out two major improvements to the reason detection and tagging model. The implication is that...
New and Improved Querybuilder
Launching new querybuilder experience. Add filters by searching over possible values. Smart defaults build the query in just a few clicks. Narrow down the...
Launching new Widgets with crisp UI to export data, change visualizations on the fly and drag-n-drop to rearrange widgets. Widgets can be added or removed...
Hugeee reason model improvements
Reasons are self-descriptive short summaries of the voice of customers in feedback. We have released a new model for reasons which has improved its recall...
Integrations
Feedback Card
Reason
Tracked Keyword
Interpretability ❤️ Enterpret
We, at Enterpret, believe it is important for customers to be able to interpret why the model made the prediction. Along the same lines, we have launched a...