Enterpret Product Updates

Integrations

Introducing CSV upload

Now analyze rich feedback from a multitude of sources by simply uploading it to your Enterpret account in the popular CSV format. Power your analytics with a...

September 29, 2022

Integrations

Discord -> Enterpret

You have an engaged community that willingly provides valuable feedback but most people don’t know what is available and where to find it. Analyze feedback...

September 15, 2022

Analytics Reporting

Get to the 10-feet view using "Send Records"

Now you can get hands-on with your feedback by simply exporting it from Enterpret. The file, exported in the popular CSV format, helps you slice and dice...

September 8, 2022

Analytics Reporting

"Compare" - Your Golden Hammer for Comparisons

A common use case we’ve identified over time on Enterpret is comparisons. We're excited to share that we've made comparisons on Enterpret easier and more...

September 1, 2022

Integrations

Salesforce -> Enterpret ✅

Our latest update unlocks the ability to bridge the feedback loop between customers, prospects, product, and sales teams. Easy one-click integration and...

August 12, 2022

Integrations

Feedback ingestion through Email

Emails are an essential source of information for many companies as this is their primary source of feedback and queries. We are introducing a way for users...

August 5, 2022

Analytics Reporting

Anomaly Reports: Monitor the Voice of the Customer

This week we’re rolling out something we know you’re going to love: Anomaly Reports , using which you can get a weekly/monthly report of what is trending in...

July 26, 2022

Integrations Feedback Card Analytics answer the why behind the what

Interpretability in Feedback Cards

We, at Enterpret, value building trust with you and the predictions being made. Launching an improved layout of Feedback Cards with emphasis on the...

June 17, 2022

Reason Analytics Tracked Keyword

Crystalball 🔮

Helps you find customer feedback proactively that slips through the crack. Inspect time series data over multiple weeks or months - and find what customers...

May 17, 2022

Reason Tracked Keyword

Huuuuge reason model improvements #2 and Add A New Entity

Reasons are distilled voice of the customer. We have rolled out two major improvements to the reason detection and tagging model. The implication is that...

May 7, 2022