Feedback ingestion through Email

Emails are an essential source of information for many companies as this is their primary source of feedback and queries. We are introducing a way for users to ingest customer feedback from their emails directly into Enterpret, and add it to their feedback repository.

It's quite easy as well.

1. Add a new email integration.

2. Give it a name. This will generate a unique email ID for you.

3. Forward email to the unique ID.

Enterpret will then automatically structure the email into tracked keywords or reasons mentioned in the feedback.