The folks at Enterpret

Feedback ingestion through Email

AUTHOR: The folks at Enterpret

Emails are an essential source of information for many companies as this is their primary source of feedback and queries. We are introducing a way for users to ingest customer feedback from their emails directly into Enterpret, and add it to their feedback repository.

It's quite easy as well.

  1. Add a new email integration.

  2. Give it a name. This will generate a unique email ID for you.

  3. Forward email to the unique ID.

Enterpret will then automatically structure the email into tracked keywords or reasons mentioned in the feedback.

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