- The folks at Enterpret
New Feature: Keyword Summaries
AUTHOR: The folks at Enterpret
Listening to an ever-growing number of customer calls to derive helpful insights gets overwhelming.
Introducing Keyword Summaries, a feature designed to completely revolutionize the way you consume calls to derive insights.
How does it work?
This feature generates brief summaries of your Gong-recorded customer feedback calls based on keywords that you track on Enterpret. This allows you to quickly grasp the main points of interest of a call without having to listen to it in its entirety.
If you're on the go or simply don't have time to listen to a call, Keyword Summaries can be sent directly to you on Slack. This makes it easier than ever to stay on top of the information you need to excel.